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Windows Environment
To Display The Output To The Screen
1. Click Start > Run
2. Type: command
(a DOS prompt will open up)
3. Type: tracert HOSTNAME
(where HOSTNAME can be a domain name, a machine name or an IP address)
For example:
c:\> tracert www.hostingshop.com.au > c:\tracert.txt
To Put The Output Into A File That Can Be Emailed
1. Click Start > Run
2. Type: command
(a DOS prompt will open up)
3. Type: tracert HOSTNAME > c:\tracert.txt
(where HOSTNAME can be a domain name, a machine name or an IP address)
4. Open: My Computer > C:
5. You will see the file "tracert.txt". This can now be emailed to us for further support.
For example:
c:\> tracert www.abpages.com > c:\tracert.txt
Mac OS X Environment
1. At the System Console screen, type load iptrace HOSTNAME
(where HOSTNAME can be a domain name, a machine name or an IP address)
2. Press Enter.
Linux/UNIX Environment
1. Launch a command line interface (will vary depending on the operating system distribution).
2. Type: traceroute HOSTNAME
(where HOSTNAME can be a domain name, a machine name or an IP address)
3. Press Enter.
For example:
[user@linuxbox /home]# traceroute www.abpages.com
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